ClubUp

Terms and Conditions of Use and Sale

Last updated: 8 October 2026

1. Publisher

The ClubUp platform is published by SwissClear B.V., Geneva branch, Rue des Voisins 8, 1205 Geneva, Switzerland (UID: CHE-360.039.349), hereinafter “ClubUp”.

2. Definitions

3. Purpose

These terms and conditions govern access to and use of the app, the subscriptions taken out by clubs, the use of ClubUp Partners, as well as the running of coordinated campaigns and the distribution of the clubs’ fund.

They are accepted by the club when it creates its space, and by the sponsor on its first order.

4. The plans

ClubUp offers two plans, both giving access to all features of the app and to ClubUp Partners.

Choosing the Libre plan does not remove the commission due on orders paid through ClubUp Partners, provided for in article 14.

The club may change plan with effect from the next billing period. Moving to the Libre plan removes the slots reserved for ClubUp; the club’s own slots are retained.

5. Rates for the Libre plan

With annual payment, two months are free: CHF 190 / €190, CHF 390 / €390, CHF 590 / €590 and CHF 890 / €890 per year depending on the tier.

ClubUp may later offer optional modules, in particular an online shop and a training-sessions module. These modules are not included in the plans described in article 4 and will carry their own pricing, announced when they are made available. Their availability may depend on services provided by third parties. No module that the club has not activated is charged.

6. Change in the number of members

The tier applicable to the Libre plan is determined by the number of members registered on the platform. Where that number durably crosses the threshold of a higher tier, ClubUp informs the club by email at least thirty (30) days before the new rate applies.

A club that does not wish to make that change may terminate its subscription under the conditions of article 20, without penalty, or move to the Partners plan.

7. Billing currency

Amounts are identical in Swiss francs and in euros. The billing currency is determined by the club’s country of establishment: the Swiss franc for clubs established in Switzerland and Liechtenstein, the euro for clubs established in another country where the service is offered.

No conversion is applied between the two currencies: the amount invoiced corresponds to the amount displayed in the applicable currency. In the event of a difference of interpretation, the Swiss franc version of these terms prevails.

8. Taxes

The rates stated are exclusive of any applicable taxes.

Where legislation requires ClubUp to collect value added tax or an equivalent tax, it is added to the amount invoiced and clearly stated on the invoice.

It is for the club or sponsor established outside Switzerland to provide its VAT identification number where applicable and to meet the tax obligations applicable in its own jurisdiction. It is for each club to assess, in its own situation, the tax treatment of the sums it receives from sponsorship or from the clubs’ fund.

9. Payment of the subscription

Payments are made by card through Stripe, by TWINT or through PostFinance. Subscriptions renew automatically at the end of each period, monthly or annually as chosen by the club.

In the event of non-payment, ClubUp sends the club a reminder. Failing settlement within fifteen (15) days, access to the platform may be suspended or the space moved to the Partners plan.

10. Advertising slots and ClubUp’s presence

On the Partners plan, ClubUp holds, within the club’s space:

The remaining 80 % of advertising surfaces are available for the club to sell. The origin of the sponsor, whether found by the club or through ClubUp Partners, has no bearing on that split.

This 20 % is a sharing of slots, not a financial deduction. It must not be confused with the commission provided for in article 14.

All advertising run in the app, including on the 80 % sold by the club and whatever the origin of the sponsor, is the subject of an order registered and paid on ClubUp Partners, is subject to prior approval by ClubUp and carries the commission provided for in article 14. There is no advertising in the app without an order registered on the platform.

Campaigns run by ClubUp give rise to no push notification.

On the Libre plan, no slot is reserved for ClubUp. The rule stated in the preceding paragraph remains applicable: the subscription relieves the club of the presence reserved for ClubUp, not of the commission.

11. Prohibited advertising

Whatever the plan and whoever sells the slot, no advertising may relate to the following areas: betting and gambling, alcoholic drinks, tobacco and electronic cigarettes, weapons, political parties and political campaigns.

No advertising may target minors inappropriately. Clubs and sponsors take account of the fact that the app’s audience includes minors.

ClubUp may remove, without notice and without compensation, any advertising that breaches this article.

12. ClubUp Partners — nature of the service

ClubUp Partners is an introduction service. The partnership contract is concluded directly between the club and the sponsor. ClubUp is not a party to that contract.

ClubUp provides the tool for publishing offers, the introduction, payment processing and order tracking. ClubUp guarantees neither the conclusion of a partnership, nor the obtaining of a sponsor, nor the running of a campaign, nor any level of revenue for the club.

Unless expressly stated, ClubUp provides no production, printing, flocking or artwork-management service. The club and the sponsor agree between themselves on the production of the materials and state, in the offer, which services are included in and excluded from the price.

13. Publication of offers, approval and obligations of the club

The club sets the price of its offers freely and describes the materials, dimensions, placements, durations, availability and considerations. The indicative rates proposed by ClubUp do not constitute an imposed price recommendation.

The club warrants that it holds the rights and authorisations required over the materials it offers, in particular where these are located on facilities it does not own, and that it is able to deliver the service sold.

The club warrants that the offer published does not breach any exclusivity commitment it has entered into with an existing partner.

All commercial advertising run in the app must correspond to an order registered on the platform, including where the sponsor was found by the club itself.

All commercial advertising is subject to prior approval by ClubUp before going live. That approval covers all slots in the club’s space, including those the club sells itself and which do not fall within the quota reserved for ClubUp.

ClubUp may refuse advertising that breaches article 11, that corresponds to no registered order, that infringes an exclusivity in force, that does not meet the technical formats required, or whose content is liable to harm the reputation of the club, of ClubUp or of the app stores. Refusals are reasoned.

ClubUp decides within three (3) working days of the request. The absence of a reply does not amount to acceptance.

Approval granted by ClubUp relates to the compliance of the advertising with these terms. It carries no warranty as to the accuracy of the content advertised, which remains the responsibility of the sponsor and the club.

14. Order, payment and commission

Every order paid on ClubUp Partners gives rise to a commission of 20 % of the order price, with a minimum of CHF 20 per transaction. The amount charged is the higher of the two; they are not added together. Thus an order of CHF 500 gives rise to a commission of CHF 100, and an order of CHF 60 to a commission of CHF 20.

This commission applies to all advertising run in the app, on both plans, whether the sponsor was found by the club or by ClubUp, and whatever the slot occupied.

The commission is deducted from the amount paid over to the club. The payment provider’s collection fees are likewise deducted from the amount paid over, in addition to the commission.

An approach, a request for information or a request for a quotation not followed by payment on the platform gives rise to no commission.

Physical partnerships concluded directly between a club and a sponsor, and paid directly to the club without going through the platform, fall outside the scope of the commission. Any commercial visibility in the app is, by contrast, a separate service, subject to articles 13 and 14.

Payment over to the club takes place once the sponsor’s payment has actually been received, at the frequency stated in the administration area.

15. Sponsors introduced by ClubUp

A sponsor is deemed introduced by ClubUp where it became aware of the club through ClubUp Partners or created an account there, and was not among the existing partners declared by the club when it created its space. The platform’s time-stamped record is authoritative.

For twenty-four (24) months from the first introduction, every partnership service agreed between the club and a sponsor introduced by ClubUp is the subject of an order registered on the platform and carries the commission provided for in article 14. The club undertakes not to contract with that sponsor, for a service of the same nature, outside the platform.

This rule does not apply to partners the club declared as existing when it created its space, nor to relationships that the club establishes pre-dated it.

The club informs ClubUp of any direct approach by a sponsor introduced by ClubUp aimed at concluding outside the platform.

16. Cancellation, refund and disputes between club and sponsor

Where an order is cancelled before the service begins, the sums collected are returned to the sponsor, less non-recoverable collection fees. No commission is due.

Once the service has begun, the cancellation terms agreed between the club and the sponsor apply. The commission remains acquired by ClubUp in proportion to the share not refunded.

Disputes over the performance of a partnership lie between the club and the sponsor. ClubUp may make the order records available and, without being obliged to, offer its mediation. ClubUp may suspend payment over of disputed sums until the dispute is settled.

17. Coordinated multi-club campaigns

A coordinated campaign is organised by ClubUp and run in at least two clubs. Two independent orders placed by the same sponsor with two clubs remain two ordinary transactions, subject to article 14.

The proceeds of a coordinated campaign are split 60 % to ClubUp and 40 % to the clubs’ fund. That split replaces the commission of article 14 and is not added to it.

The basis of the split is the amount invoiced to the sponsor, net only of value added tax, collection fees and subcontracted production. No other deduction is made before the split.

A club on the Partners plan consents in principle to coordinated campaigns being run. It is informed of each campaign, with the name of the advertiser, at least ten (10) days before it starts.

The club may refuse a campaign by evidencing an applicable exclusivity clause with a partner in the same sector. The mere presence of a sponsor in that sector is not sufficient to establish it. Irrespective of any justification, the club has two (2) refusals per season.

When it creates its space, the club declares the sectors of activity of its existing partners. It is excluded from campaigns falling within those sectors.

Any exclusivity granted to an advertiser in the context of a coordinated campaign relates only to the slots reserved for ClubUp. It in no way affects the club’s own partners.

18. The clubs’ fund

The fund is supplied exclusively by the 40 % share of coordinated campaigns. The commissions provided for in article 14 do not supply it.

The sums in the fund are held by ClubUp on behalf of the beneficiary clubs. They bear no interest.

Distribution takes place among the clubs that actually ran the campaign. It combines a share distributed equally among those clubs with a share proportionate to recognised delivery, weighted according to the nature of the interaction.

Determining the applicable distribution key is a matter for ClubUp. It is settled and published to the clubs concerned before each campaign starts, and remains unchanged for its whole duration. A key applied to one campaign is no commitment for subsequent campaigns.

Recognised delivery is measured by ClubUp according to rules published with the distribution key, including in particular a cap per member and per campaign and the exclusion of administration accounts.

Payment is made annually, at the end of the season. ClubUp may set a minimum payment amount, with lower sums carried over to the following period.

ClubUp guarantees no amount under the fund. The absence of a campaign in a given period does not make the Partners plan chargeable and gives rise to no entitlement to compensation.

19. Referral and business introduction

ClubUp may offer programmes for referring new clubs and introducing sponsors. The conditions of these programmes — beneficiaries, rates, basis, duration and payment arrangements — are described in the particular conditions published with each programme.

Attribution of an introduction requires a prior, time-stamped declaration of the contact on the platform, made before any approach by ClubUp to the business concerned.

20. Termination

The club may terminate its subscription at any time from its administration area or by writing to hello@clubup.ch. Termination takes effect at the end of the current period. No partial refund is made for the period started.

The club may close its space at any time. Orders in progress are carried through to completion or refunded in accordance with article 16. Sums acquired under the fund for campaigns already run remain due and are paid at the ordinary date.

ClubUp may terminate access in the event of a serious breach of these terms, in particular unlawful use of the platform or the running of commercial advertising corresponding to no registered order, on thirty (30) days’ written notice save in justified urgency.

21. Return and deletion of data

Following termination, the club’s data remains exportable for thirty (30) days from the administration area. After that period it is deleted from ClubUp’s production systems.

Each user may also request deletion of their personal account directly from the app.

22. Published content

The club remains responsible for the content published in its space by itself or by its members: announcements, messages, photographs, documents and information relating to individuals.

The club undertakes not to publish unlawful, defamatory or hateful content, or content infringing the rights of third parties, and to hold the authorisations required for any image of a person, in particular of minors.

ClubUp provides reporting and moderation functions. ClubUp may remove without notice any manifestly unlawful content brought to its attention.

23. Availability and maintenance

ClubUp uses reasonable means to ensure the availability of the platform. Interruptions may occur for maintenance operations, announced in advance where possible, or for causes beyond its control.

24. Personal data

The processing of personal data is described in our privacy policy. ClubUp complies with the Swiss Federal Act on Data Protection (FADP) and, for clubs established in the European Union, with the General Data Protection Regulation (GDPR).

For the data ClubUp processes on behalf of the club, ClubUp acts as a processor within the meaning of those regulations.

The delivery measurements communicated to advertisers and used for the distribution of the fund are aggregated and do not allow a member to be identified.

25. Intellectual property

The ClubUp platform, its source code, its interfaces and its content are the exclusive property of SwissClear B.V. Any unauthorised reproduction or use is strictly prohibited.

The club retains all rights over its own content, its brand and its logo. It grants ClubUp the right to use them solely for the purpose of providing the service.

The sponsor warrants that it holds the rights over the graphic elements it supplies and grants ClubUp and the club the right to display them for the agreed duration and on the agreed materials.

26. Liability

ClubUp cannot be held liable for service interruptions arising from external causes, in particular force majeure or the failure of third-party infrastructure.

ClubUp is not liable for the non-performance or poor performance of a partnership concluded between a club and a sponsor, nor for the accuracy of the descriptions published by clubs.

Save in the case of gross negligence or wilful misconduct, ClubUp’s liability is limited to the amount actually paid by the club to ClubUp over the twelve (12) months preceding the event giving rise to liability, commissions included.

27. Amendments

ClubUp reserves the right to amend these terms and conditions. Any substantial amendment is notified to the club by email at least thirty (30) days before it takes effect. A club that refuses the amendment may terminate its subscription or close its space before that date, without penalty.

28. Governing law and jurisdiction

These terms and conditions are governed by Swiss law. Any dispute falls within the exclusive jurisdiction of the courts of Geneva, Switzerland, subject to the mandatory provisions applicable at the club’s or the sponsor’s place of establishment.

These terms and conditions are drawn up in French. Versions produced in other languages are provided for convenience and have no contractual force. In the event of a difference of interpretation, the French version prevails.

29. Contact

For any question relating to these terms and conditions:
Email: hello@clubup.ch
Address: SwissClear B.V., Geneva branch, Rue des Voisins 8, 1205 Geneva